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Hotel · Florence · Tuscany

Hotel Raffaello

A newly renovated 4-star hotel near Florence's shopping district, with 286 rooms, a winter garden, and easy tram access to the historic center.

  • Free shuttle to the historic center (4-5 times daily, per reviews)
  • Tram station nearby with frequent service to downtown and bus station
  • On-site restaurant, bar, and coffee shop
8.2 Great 3001 reviews Booking.com 8.2 · 3001 reviews

About

Hotel Raffaello

Hotel Raffaello sits in a residential area of Florence, about a 10-minute drive from the Cathedral of Santa Maria del Fiore. The hotel's 286 rooms were recently renovated, though some guests note the property shows its age. The hotel includes a restaurant, a winter garden, a shop, and a garden area.

The location is praised for being close to a tram station, making it easy to reach the historic center. Guests also mention a Saturday market, cafes, and shops within walking distance. The hotel runs a shuttle service to the city center several times a day, and parking is available on site.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Convenient location with easy tram access — A tram station is close by, with frequent service to downtown and the bus station, making it easy to reach the historic center without a car.
  • Free shuttle to the historic center — The hotel runs a shuttle service to the center 4-5 times a day, which guests can book at reception—a handy perk given the distance from the main sights.
  • Spacious and clean rooms — Guests frequently describe the rooms as huge, spacious, and clean, with comfortable beds and good amenities like air conditioning—ideal for families or groups.
  • Pets allowed — Unlike many city hotels, this one welcomes pets, as confirmed by a guest who stayed with three dogs.
  • Attentive and friendly staff — The team at the front desk is frequently praised for being helpful, and some guests say staff even remembered their name.

Worth weighing

5 to weigh
  • Location is not central — You're about 10 minutes' drive from the Cathedral, so walking to the main sights isn't practical. You'll rely on the shuttle, tram, or bus for most visits to the center.
  • Dining gets mixed marks — The dining category scores only 6, and while breakfast is generally fine, some guests don't rate it highly. The on-site restaurant may not be a highlight of your stay.
  • Rooms can feel dated despite renovation — Several reviews note the property isn't new, and one guest felt the room didn't quite match a 4-star standard. Expectations should be set accordingly.
  • Occasional service lapses at the restaurant — While the front desk is praised, one guest singled out some restaurant staff as less helpful, suggesting inconsistent service in the dining area.
  • Area is more residential than scenic — You're in a mostly practical area with shops and cafes rather than the historic center. The hotel is 4083rd out of 6088 in Florence's rankings, reflecting a less prime location.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Triple Room

  • Sleeping arrangements for 3 persons

Guest Room

  • 2 Single beds or 1 Double bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Basic

  • Wi-Fi
  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Lift
  • No smoking on site

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • Coffee shop
  • In-room breakfast
  • Packed lunches
  • Special diet menus
  • Children's menu

Services

  • 24-hour reception
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Luggage storage
  • Safe deposit box
  • Tours/Ticket assistance
  • Welcome drink
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure

  • Fitness centre
  • Massage
  • Garden area
  • Garden furniture

Family & Pets

  • Pets allowed
  • Cots
  • Babysitting/Child services

Room Amenities

  • Mini-bar
  • Flat-screen TV
  • AM/FM alarm clock
  • Ironing facilities
  • Free toiletries
  • Carpeted floor
  • Key card access

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers

Other

  • Parking
  • Allergy-free rooms

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.2
Great 3001 reviews

Guest-rated 8.2/10 from 3,001 reviews

Booking.com · 8.2 · 3001 reviews
Rooms and cleanliness7.0
Location8.0
Dining6.0
Price and service7.0
8.2Verified guest

“The continental breakfast was decent. My room was quiet and huge, with central heating, a safe, and a TV. The hotel was close to a tram station with frequent service, and the downtown and bus station were easy to reach. We also had goodies and coffee at Pasticceria Caffè Serafini, not far from the hotel.”

8.2Verified guest

“Picturesque and impeccably clean, with incredibly nice staff. The location is marvellous, and you can walk to many places. It's very close to a tram station in a nice area. The room was spotless and adequate, the bed comfortable, and the offer good.”

8.2Verified guest

“Clean room, spacious bathroom, excellent air conditioning, and attentive staff.”

8.2Verified guest

“The room had a comfortable bed, central heating, a safe box, and a TV set.”

8.2Verified guest

“The place was fairly clean. I booked the triple room with city views, and everything was good.”

8.2Verified guest

“Great location, and the friendly staff even remembered my name. I enjoyed a comfy bed in a big room, along with a tasty breakfast variety.”

04 — Location

Getting around Florence

The property sits in Florence.

Getting to the center: The tram station is a short walk away and runs frequently into the downtown area, connecting you to the main sights without needing a car.

Nearby shopping and dining: You'll find a selection of cafes and shops around the hotel, plus a Saturday market. For a local pastry stop, guests recommend Pasticceria Caffè Serafini.

Historic center access: The Cathedral of Santa Maria del Fiore is about 10 minutes away by car. The hotel's shuttle service (bookable at reception) runs to the center several times a day.

Viale Morgagni 19, Florence, Tuscany, 50134, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 07:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
286 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is from 07:00 to 12:00.

Is parking available at the hotel?

Yes, parking is listed as an amenity, and guests have mentioned it as a plus.

Are pets allowed?

Yes, pets are allowed. One guest mentioned staying with three dogs, so it seems pet-friendly.

Does the hotel offer a shuttle to the center of Florence?

Yes, the hotel runs a shuttle service to the historic center 4-5 times a day, which you can book at reception.

Is breakfast included in the room rate?

The hotel offers a continental breakfast, which guests have described as including cereals, fruit, boiled eggs, meats, cheeses, and pastries. It's not clear if it's always included in the rate, so it's best to confirm when booking.

What are the nearest public transport options?

A tram station is very close, with frequent service to the downtown and bus station, making it easy to reach the center.

The bottom line

A solid, practical base for exploring Florence, especially if you value space, easy transport links, and the freedom to bring a pet. The hotel doesn't deliver luxury, but for the price, it offers comfort and a genuinely convenient way to reach the city center.

8.2Good value for travellers who prioritise function over flourish

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